Update from Ralph Bristol Morning News - BBB Middle Tennessee can be heard Fridays at 7:35am on the Ralph Bristol Nashville Morning News, WTN 99.7 (FM Radio)
Free TV with No Monthly Bills…
or just an overpriced TV antenna?
[August 29, 2013 - Nashville, TN] – What looks like a legitimate newspaper article appearing in the Tennessean on August 14, 2013 is really a full-page advertisement placed by a company named Brilliant Built Technologies dba Clear Cast HDTV Antenna, which maintains an “F” rating with BBB.
We’ve heard from many consumers wanting to know if the product is legitimate. The ad claims consumers with certain Nashville area zip codes can get rid of monthly cable/satellite bills and obtain free TV just by purchasing a device that costs only $49.00! But don’t be fooled by an ad disguised as a newspaper article. Consumers have complained to BBB that it’s misleading because it leaves the impression that services will be similar to cable or satellite TV, which was not the case. In addition, BBB serving the Canon, OH area where the company is located tested the product and found the antenna did receive a few local channels, but the product did not perform as advertised.
BBB advises consumers that this micro antenna device is effectively a variation of the traditional indoor UHF bow tie antenna sold at retail stores, such as Radio Shack, for as little as $2.
BBB’s Business Review for this firm outlines over 140 complaints, 34 that are of a serious nature, and indicates the company has failed to resolve underlying causes of patterns of complaints. Click here to view it: http://www.bbb.org/canton/business-reviews/product-sales-general/brilliant-built-technologies-in-canton-oh-92004669
BBB’s advice: change the channel on this offer. Here are a few things to consider when deciding to use a TV antenna versus cable or satellite TV:
- Location is everything. If you live in a valley or rural area, you will have fewer channels available to you than others who live within a 40-mile radius of a TV station.
- Different types of antennas provide different results; you can view all your options through the FCC’s website at http://www.fcc.gov/guides/antennas-and-digital-television
- You will not receive all the same channels and programming as your cable or satellite TV packages.
- Make sure you are aware of return and exchange policies before making a purchase.
- Do not fall victim to sense of urgency claims. Make sure you research any product before buying.
- Contact the BBB to check out any business before purchasing a product or service at www.nashville.bbb.org.
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The BBB of Middle Tennessee, Inc. was founded in 1961 as a non-profit Tennessee organization serving 38 counties in Middle Tennessee and 7 counties in Southern Kentucky. The first BBB was founded in 1912. Today, BBBs serve communities across the U.S. and Canada.
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