BBB alerts Middle Tennessee and Southern Kentucky residents to the business practices of Music City RV, operated by Gary Armagh, President.
BBB has received a pattern of complaint alleging consumers signed contracts to purchase a motor coach vehicle using a trade-in as a down payment. Once the deal was approved Music City RV was obligated to satisfy the bank lien against the trade-in motor coach; however, the company failed to do so. Another complaint indicated the consumer consigned a motor coach for re-sale, but when the vehicle sold the company again failed to satisfy the bank lien. The value of these motor coach liens range from $59,000 - $100,000. BBB has since become aware of a lawsuit filed by a financial institution against Music City RV for failure to satisfy loans granted to the company. The lawsuit is currently pending.
This company’s BBB Accreditation status has been placed under Suspension for failure to honor BBB Accredited Business Standards. If you have had an unsatisfactory business experience with Music City RV please contact Chris Hubbard at 615-250-4233 or visit www.bbb.org to file a complaint.
BBB offers the following general advice:
Consumers should understand they are contractually responsible to their financial institution for all payments on any vehicle used as a trade-in until the financial institution receives payment in full. In order to avoid any late fees, added interest or negative credit history consumers should continue making their monthly auto payment until the financial institution provides documentation that the lien has been satisfied. Any over payments will be refunded to the consumer once the auto dealership fulfills its purchase agreement with the consumer to satisfy the lien.
If you are looking for a reputable recreational vehicle dealership visit our website at www.bbb.org, enter your zip code and click on E-Quote. This is a free service that will instantly put you in touch with BBB Accredited businesses you can trust.
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